Category: Customer base

Focusing on SNAP: Farmers Markets and Focus Group Outreach

Customer base

With funding from the USDA Food and Nutrition Service’s Farmers Market SNAP Support Grants (FMSSG), five market organizations employed focus groups in 2016 to refine their SNAP marketing strategy and uncover any remaining barriers for SNAP shoppers at farmers markets.This case study profiles those efforts and includes links to available resources and contact information.

Published February 20, 2017 Download Resource Topical guides


Customer base

Guide to counting shoppers using RMA or walkthrough methods.

Published February 08, 2017 Publisher Website Download Resource Publication

SNAP at the market: Focus Group Findings

Customer base

Report from the Greater Rochester Farmers Market SNAP Collaborative on the findings of their 2016 focus group. The focus group of farmers market SNAP shoppers was convened to 1) better understand the current perceptions and behaviors of SNAP participants relating to using SNAP at the participating farmers markets and 2) to identify salient messages and mediums for an effective marketing campaign to increase SNAP utilization at farmers markets.

Published October 24, 2016 Download Resource Publication

Market voucher program

Customer base

Application, survey and outreach materials for voucher program to benefit low-income shoppers. Working in conjunction with two area schools, 40 participants were identified to receive $80 in market vouchers, redeemable for market tokens. Documents available at Dropbox link. Grant proposal attached to this main submission.

Published July 02, 2015 Download Resource Form

SNAP/SNAP Match Brochure

Customer base

A brochure listing SNAP-authorized and SNAP match markets in the Portland, Oregon metro area. Available in English, Spanish, Arabic, Simplified Chinese, Vietnamese, Russian.

Published July 01, 2015 Download Resource Promotional Material

Fostering Community Benefits: How Food Access Nonprofits and Hospitals Can Work Together to Promote Wellness

Customer base

The report, released by The Food Trust, a Philadelphia-based nonprofit committed to food access issues, outlines how nonprofit hospitals can partner with food access nonprofits to use farmers markets as a way to promote health and wellness within the local community

Published June 22, 2015 Publisher Website Download Resource Report

Your Edge in a Changing Marketplace: Thinking like a Retailer

Customer base | Farm Business and Marketing | Promotion, Outreach, and Special Events

Farmers markets are no longer the only option for shoppers seeking locally grown foods. Is your markets’ brand, products, and shopping experience keeping pace with an evolving marketplace? Learn about savvy retailer strategies to understand and promote your best assets and make your customers feel special.  This session will offer a variety of strategies to help put your market in the spotlight and grow customer loyalty to keep you on the cutting edge of the changing local food landscape.

Co-hosted with the Pennsylvania Association for Sustainable Agriculture

Presenter: Eric Barrett, Ohio State University Extension
Moderator: Brian Moyer, Penn State University Extension

Webinar Resources (pdf)
Webinar Slidedeck (pdf)

Published March 21, 2014 Download Resource Presentationvideo

Local Food and Diversity in Public Space: A Study of the Perceptions and Practices of Minneapolis Farmers Market Customers

Customer base | Evaluation

Report arguing that the availability of locally grown and non-local food encourages diversity at farmers markets and makes some suggestions to increase market diversity across the categories of class, race, age and ability.

Published December 01, 2013 Publisher Website Download Resource Report